Shipping & Delivery Policy

Where We Ship From

All orders are shipped from our fulfillment center in Wenzhou, China. We partner with major international carriers to ensure your package arrives quickly and safely.

Shipping Options & Timeframes

Method	Carrier	Estimated Time
Standard Shipping	Yanwen / YunExpress	7-15 business days
Express Shipping	DHL / FedEx	5-8 business days

Please allow 24 hours for order processing.

Free Shipping

We offer free standard shipping on all orders over $99.00 USD. Applied automatically at checkout.

Tracking

Once your order is shipped, you will receive an automated email with your tracking number within 24 hours.

Shipping Destinations

We currently ship to: United States, United Kingdom, Germany, Australia, and Canada.

Customs, Duties & Taxes

Our shipments are sent under DAP (Delivered at Place) terms. The buyer is responsible for any import duties, taxes, or customs fees.

Lost or Delayed Packages

If your tracking has not updated for 10 business days, contact us at support@h2health.care.